Updated May 16, 2022
Thank you for your patience and support and for helping ensure we can all gather safely to enjoy the transformative POWER OF LIVE PERFORMANCES.
Based on advice from the CDC and the state of New Jersey as well as best practices adopted by the performing arts industry, State Theatre has implemented the following guidelines to help prevent the spread of COVID-19 and protect the health of our guests, staff, artists, and crew. Failure to follow these guidelines will result in denial of entry or expulsion from the theater without a refund.
If you are feeling ill the day of an event or have been exposed to someone who has COVID-19, we kindly ask that you do not attend the performance. Call Guest Services to discuss your options at 732-246-7469.
GET THROUGH THE LINE FASTER! Use this app to share your vaccination status or test results and get to your seat faster:
All patrons 12 years or above must also present a photo ID (valid driver’s license, passport, or school ID) to match the name with the vaccination card or COVID-19 test. You may present proof of vaccination or a negative test on paper or a smartphone.
If you are unable to show proof of full vaccination or a negative test result when at the venue for entry to the event, you will be denied admission and we cannot issue you a refund, exchange, or credit for your unused ticket(s).
Guidelines are subject to change at any time, and some artists and shows may require more stringent measures. Please refer to your preshow email for the latest policies applicable to your show.
These policies will be re-evaluated in in June, 2022.
PURCHASE WITH CONFIDENCE! For sales during COVID-19 mitigation efforts, State Theatre is amending its ticketing policies:
There is a $4 facility fee assessed to each individual ticket and a transaction fee is applied to all phone and online orders. The transaction fee for group orders is $12 per order. The transaction fee is waived for walk up orders at State Theatre New Jersey Guest Services (15 Livingston Avenue, New Brunswick, NJ). Season Ticket packages have a $4 per ticket facility fee and a transaction fee.
Based upon availability, ticket upgrades are permitted at the discretion of the presenter up until curtain and patron must pay any difference in the cost of the upgraded ticket price plus a $9 upgrade fee.
State Theatre New Jersey strongly cautions against guests buying tickets from ticket sources not officially sanctioned by us. Many guests that have purchased tickets from brokers or scalpers find themselves in possession of counterfeit tickets at inflated prices. This is especially true on sold out shows. A counterfeit ticket will not be accepted. State Theatre New Jersey values customers’ privacy and security, and we will not access records nor reprint tickets for anyone who cannot be verified as the original ticket buyer. The name on the ticket must match the name of the party presenting the ticket for entry. If you wish to change the name on your ticket, please contact Guest Services at least two business days in advance of the performance date to update your ticket. We will not be able to offer any refunds or exchanges if the ticket is deemed counterfeit or the name of the party presenting the ticket for entry into the performance does not match the name on the ticket order. We can only guarantee entry for tickets purchased from our official source: STNJ.org. Tickets for State Theatre performances are also occasionally offered on these approved sites: Goldstar, Groupon, TDF, and TodayTix. Watch our video on how to make sure you are purchasing official State Theatre New Jersey tickets.
For the safety of our guests, bags may be searched upon entry and patrons may be asked to pass through magnetometers or hand held metal detectors. Sharp objects, weapons, and illegal contraband are not permitted into the venue. The items listed below, and any additional items that State Theatre New Jersey determines could potentially distract from the audience’s safety and enjoyment, are prohibited items which will not be allowed inside the venue. State Theatre reserves the right to eject or ban entry to patrons who have such prohibited items in their possession. Items include but are not limited to: cameras, audio / video recording devices, tripods / monopods, or selfie sticks; laser pointers; illegal drugs / substances; weapons; chemical weapons, including mace and pepper spray; noise making devices; signs / flags / banners; outside food or beverage, including alcohol; oversized bags or backpacks; pets (service animals exempt); or laptops / tablets.
Traffic and parking in New Brunswick can become congested prior to a performance. We suggest that you allow extra time to arrive relaxed and ready to enjoy your event. Those arriving after a performance has begun will be seated at the discretion of the State Theatre New Jersey staff and should expect that they will miss a portion of the show, based on their arrival time and artist policies.
No children under the age of 14 are permitted into the theater without a parent or guardian. Children under the age of 14 must be seated directly adjacent to parent or guardian and will not be seated without a parent or guardian. Please refer to each event page for the ages we strongly recommend as appropriate for each performance.
Please reference our Guest Code of Conduct regarding expected behavior of both children and adult guests.
Occasionally, for certain events geared towards very young children, free infant lap vouchers are available for children 11 months or younger (lap vouchers require that children must be sitting on the lap of a parent or guardian). When available, information regarding free infant lap vouchers will be posted on the webpage for that specific event, or please call Guest Services. If your child will have reached their first birthday by the date of the performance, they must have a paid ticket and must be seated next to a parent or guardian. No individual will be admitted into the audience chamber without either a ticket or infant voucher.
All audio / visual devices and photography, filming, recording, and taping is strictly prohibited. State Theatre New Jersey reserves the right to deny entry to, or to remove any guest from the premises that refuses to comply with this policy.
By entering facilities where State Theatre New Jersey is presenting programming, you consent to be photographed, filmed and/or otherwise recorded. Your entry constitutes consent on behalf of yourself and your minor children to such photography, filming, and/or recording and to any use in any and all media in perpetuity. You understand that all photography, filming, and/or recording will be done in reliance on this consent given by you entering these areas. If you do not agree to the foregoing, do not enter.
In the case of inclement weather, refunds will be awarded only if the show is cancelled. Every effort will be made to contact the original ticket buyers if a show is cancelled.
If you purchased tickets from Groupon, please call 888-664-4482. If you purchased tickets from Goldstar, please call 626-204-3960.
If discounts or promotions are offered, those discounts are not retroactive and cannot be combined (unless otherwise specified). Discounts and promotions have terms which may include expiration dates, limited availability, or additional fees and restrictions. Please read terms carefully before making your purchase.
Vouchers and coupons are valid for up to one year from the date issued and are only valid for select State Theatre New Jersey events (not all events apply).View a complete listing of events that are voucher and coupon eligible. To receive your tickets you must hand deliver or mail your voucher or coupons to State Theatre New Jersey Guest Services (15 Livingston Ave, New Brunswick, NJ 08901) with your performance request(s). When mailing or handing in your voucher, please be sure to include your contact information (address, phone, email, etc.). Vouchers and coupons do not serve as admission and must be redeemed for actual tickets. Tickets are subject to availability and section and location of seats is at the discretion of Guest Services (vouchers or coupons cannot be redeemed for select seating). Seats are not offered in all sections. Vouchers or coupons will not be honored if altered or reproduced in any way. They are not transferable and are not redeemable for cash. Vouchers or coupons cannot be combined with other discounts or offers. No upgrades in seating area are permitted. Vouchers and coupons are not valid for rental events. State Theatre New Jersey complimentary ticket vouchers and coupons have no monetary value. Vouchers will not be extended beyond the date for which they are valid. Tickets redeemed from a voucher are delivered via email or Will Call pick-up only.
Please note that coupon offers, such as those in the Entertainment Book as well as from other sources, listing State Theatre are not valid, have not been authorized by State Theatre New Jersey, and cannot be honored. We apologize for any inconvenience. Please contact the resource the coupon was purchased from directly with any questions.
Policies, programs, artists, dates, times, and prices are subject to change without notice. Additional fees may apply.
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At State Theatre New Jersey